A Few Minutes With FINRA: 529 Plan Share Class Initiative - YouTube

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-Hello. I'm Chip Jones,
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and welcome to "A Few Minutes with FINRA,"
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where we will focus on the 529 plan share class initiative.
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Joining me today is FINRA's head of Enforcement, Susan Schroeder.
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Susan, welcome.
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-Thank you, Chip.
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-Given that this is the first time
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that FINRA has offered this type of self-reporting program,
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I thought it would be helpful to ask Susan
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to provide us with some background on this initiative.
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So, Susan, let's start with exactly
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what is the 529 plan share class initiative?
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-So, through this initiative, FINRA is encouraging firms
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to take a look at the way they supervise
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their sales of 529 plans and in particular,
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the suitability of their recommendations
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of share classes in 529 plans.
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Firms that take a look at their supervision
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and find a deficiency are invited to self-report to us
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and work with us on developing a plan
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to make restitution to impacted customers,
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and in return, we'll recommend a settlement
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that includes restitution to customers but no fine.
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-So, why is FINRA concerned about 529 plan violations?
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-Well, 529 plans are incredibly important investment vehicles
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for a lot of Americans who are trying to save
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for the education of beneficiaries
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like their children,
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and FINRA has learned through the course
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of reviewing some firms' 529 plan sales
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that this can be a blind spot for some firms.
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We've identified a few different kinds
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of supervisory issues at firms,
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and given the importance of the vehicle, as I said,
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and the importance of getting money back
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to impacted customers,
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if they've been impacted by issues at their firms,
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we think it makes sense to tell firms what we're seeing
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and what we're concerned about and ask firms to be proactive
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about making sure they've got everything right.
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-So, FINRA's asking firms to assess the potential impact
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of its supervisory deficiencies.
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What are the different ways that firms can do that?
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-There are a lot of ways firms can do that.
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So, let's say a firm identifies, "You know what?
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We do have an issue with our supervision.
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For example, maybe we haven't been getting the data
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that we need to assess what share class
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has been recommended to these customers."
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The next step would be to see
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what customers have been impacted.
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One way to do that is to look, customer by customer, at whether
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or not the recommendation that was made was suitable.
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There are other ways to do that
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that might be more time-efficient,
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such as a statistical analysis of, let's say,
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investors who purchase 529 plans for college,
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and the beneficiary is younger than 12.
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Under those circumstances, an A share will typically be
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a more cost-effective option than a C share.
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So you could look to see, for beneficiaries under 12,
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were they being recommended C shares.
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That might be an issue.
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-So, are we saying that C shares are never suitable
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or are always unsuitable for younger beneficiaries?
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-Absolutely not.
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We're not saying that there is any, per se,
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unsuitability about C shares.
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In fact, with the recent revisions to the tax laws,
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it's even more complicated,
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because you can use 529 plans under some circumstances
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for educational expenses before college.
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Really underscores the need to understand
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each investor's particular circumstances and objectives
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and make sure that the recommendation is suitable
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for that investor.
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-So, this is the first time that we've done something like this,
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requested self-reporting of violations
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in exchange for a recommendation of settlement terms
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that include restitution and a plan
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to fix the issue but no fine.
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-Mm-hmm, it is.
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You know, we have certainly settled cases in the past
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where we've ordered restitution and no fine,
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based on firms' extraordinary cooperation with us,
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and that can include things like self-reporting,
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making quick restitution to customers,
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quickly remediating the problem.
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Here, what we're doing, I think,
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is really consistent with our goals as part of FINRA 360,
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to help firms comply with their obligations.
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It's also consistent with our goal of getting restitution
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back to investors as quickly as possible.
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-If firms self-report via this initiative,
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could they be subject to statutory disqualification?
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-No.
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A settlement under this initiative
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would be a supervisory settlement
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and would not trigger an SD.
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-You mentioned earlier credit for cooperation.
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Should firms see this as expanded guidance
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on credit for cooperation that,
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if they self-report any violations,
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it will be met with lesser sanctions?
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-Well, no. I mean, self-reports,
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first of all, rule 4530,
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requires firms to self-report certain violations.
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This doesn't change that.
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But if you look at some of our past practices
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and at our sanction guidelines,
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you'll see that a firm's cooperation with FINRA
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through self-reporting, providing full information,
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working with us on remediation and restitution,
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those are factors that we consider in all of our cases.
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-Does having the 529 plan initiative mean
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that we are not going to examine for violations
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related to 529 plan share class recommendations
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through our examination program?
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-It does not.
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The exam program will continue to look at 529 plans
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and share class recommendations.
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So, if FINRA identifies that a firm has a supervisory issue
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that the firm didn't self-report,
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the firm chose not to participate in this initiative,
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if that supervisory violation develops into a formal action,
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Enforcement would recommend a sanction greater
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than the sanctions that we're recommending
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under the initiative.
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-Okay. And then, my next question is,
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what firms should consider participating
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in this initiative?
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-Firms that sell 529 plans, I think,
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should consider participating.
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This is, again, an opportunity to take a step back and review
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how you're supervising the sales of this product
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based on the information we're trying to provide
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about where we've seen blind spots in the industry.
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It's a time to say, "How are we training about 529s?
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Do our registered reps understand 529s?
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Do we have the right information
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to be able to supervise for these recommendations?"
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So, any firm that I think is participating in this market,
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selling 529s, I encourage them to think
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about taking advantage of this opportunity.
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-So, I'm a broker-dealer firm,
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and I decide that I do want to participate in this initiative.
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How do I go about doing that?
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-Well, there's plenty of detail in the reg notice.
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There's a self-report that will be due on April 1st.
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Some follow-up information that we would be looking for
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and the reg notice actually lists the contacts at FINRA
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who can answer questions.
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One important thing it also says
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is that we understand data can be difficult to get,
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calculations can be difficult to do.
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Some of what we're asking firms to do in partnership with us
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can be time-consuming,
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and every firm might have a different way of approaching it.
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We'd like to work with firms on that.
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We'll be flexible about different approaches.
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-Susan, I want to thank you for being here today.
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I think firms are going to find this information
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extremely helpful.
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-Thank you so much for having me, Chip.
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-I encourage you to read the regulatory notice
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for full details about the 529 plan share class initiative.
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And finally, for all of us at FINRA, thanks for watching.
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