The True Cost of the iPhone - YouTube

Channel: PolyMatter

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This video is sponsored by Brilliant!
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The first 200 to use the link in the description get 20% off the annual subscription.
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2018 was a rollercoaster year for Apple.
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In August, its stock hit two-hundred and seven dollars, making it the first trillion dollar
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company in history.
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Then, in a dramatic few months, it lost $450 billion as Microsoft, Amazon, and Alphabet
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passed it by.
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And for the first time in fifteen years, the company announced it would make less money
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than expected.
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The problem?
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Fewer people buying iPhones.
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The reasons are many: China’s slowing economy, sticker shock, market saturation.
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But there’s also another big factor: Apple has a new competitor.
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Not Samsung.
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Not Google.
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Not Huawei.
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Apple!
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The iPhone is increasingly competing with itself.
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One, because we’re all holding on to them longer.
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But also because it doesn’t cost what you think it does.
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As the price of an iPhone goes up, something new is happening to its value, and it’s
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shaking up Apple’s entire business model.
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To understand what’s really going on, we need to calculate the actual, hidden price
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of the iPhone.
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Generally speaking, there are two ways you can get rich selling things to people:
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One, you can play the numbers game - Sell a gazillion small things for a few cents profit
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each.
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Think: Gas stations, grocery stores, and, on a good day, Amazon.
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Sure, you’ll probably lose money at first, but sell a few more and now you have the power
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of scale.
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Lower costs, higher margins.
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Look at you!
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Or, you can sell a few really expensive things.
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Ever wondered why your town has like three mattress stores for every one person?
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They’re always empty and yet somehow still keep the lights on.
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Well, that’s because a few feet of foam doesn’t cost thousands, or even hundreds,
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of dollars.
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50, 60, 90 percent of a mattress is pure, king-sized profit.
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It only takes a few sales a month to stay in business.
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And, therefore, disruption.
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But a few companies, the really, really successful ones, manage to do both.
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If you can make hundreds of dollars on each item, sell it thousands of times an hour,
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and convince those same people to buy again in 12 months, AND make us want to line up
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with a smile on our face for the privilege of doing it, well, now you have a $265 billion
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a year business.
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The iPhone is, arguably, the most successful subscription service in history.
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You can bet Apple will announce a new model, or three, every September, like clockwork,
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just as surely as you know they’ll name it something weird.
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The problem is, technology is getting really good.
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So good that a lot of people are thinking “Why do I need a new one?”
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Some of us care about Portrait Mode and dual optical image stabilization, but, for most
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people, checking Twitter and using WeChat is the same on the Phone XS as the X, and
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8, and 7.
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You’re invited to the blue bubble club regardless.
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According to analysts, the average person waited three years to upgrade their smartphone
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in twenty eighteen.
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This year: four.
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Of course, phones are a little bit weird in this respect because so are humans.
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The iPhone isn’t just a tool, it’s a status symbol.
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According to researchers at the University of Chicago, the best predictors of wealth
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in 1992 were: owning an automatic dishwasher, a fireplace, and oooh, a garage door opener.
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Hi-tech!
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Today, it’s owning a passport, an iPhone, and iPad, which have a 70% chance of correctly
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guessing whether you have a high income.
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Owning the newest model signals you have a grand of disposable income to spend every
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year.
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Add some AirPods and you won’t even hear the sound of the money leaving your bank account.
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But that only works if this year’s iPhone looks different from last, and Apple only
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really changes its design every other year.
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So, here we are.
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People are losing their appetite for frequent upgrades, but Apple certainly hasn’t lost
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its appetite for money.
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Which means, of course, higher prices!
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Selling half as many phones isn’t such a problem if they’re all twice as expensive.
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The cheaper iPhone has slowly crept from $649, to 699, to 749, today.
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The more expensive XS now starts at nine ninety-nine and goes all the way up to $1,449.
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Of course, that’s only if you’re lucky enough to live in the U.S.
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And yet, revenue is still down.
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Something’s missing.
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To make sense of this, we need to answer the question: How expensive is the iPhone, really?
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There’s plenty of back-and-forth on whether the iPhone is, quote, worth it, but what isn’t
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really debated is that, in general, it’s higher-priced than most other smartphones
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from most other brands.
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Being selective about which price segments it sells to is pretty much written in Apple’s
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DNA.
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There’s no $300 MacBook not because it’s impossible but because that’s just not what
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it’s about.
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And with prices going up even higher, it would seem that’s never been more true.
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But sticker price isn’t the best way to measure actual cost.
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In fact, it’s pretty misleading.
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Phones aren’t consumable.
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Unless you pull a Black Mirror, they’re still worth something in a year or two.
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The price of something like a house accounts for how much it’s expected to gain or lose
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in value.
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Usually, the structure itself depreciates - styles change and wood rots, but the land
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underneath it appreciates.
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Which, side note, is why tiny houses aren’t investments.
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The land they sit on is often leased, not owned, and therefore, it only loses value.
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Basically, you’ve just bought a house-shaped RV!
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Anyway, unless your phone was signed by the ghost of Steve Jobs himself, it’s more like
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a car - its value goes down.
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And fast.
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But not all phones are the same.
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On average, iPhones lose 45% of their value in the first 12 months.
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Samsung phones, 62%.
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and Google, 81.
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That may sound a little unfair - Apple only makes premium devices, while Samsung’s average
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might be skewed by a few low-end outliers.
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So, let’s look at specific models.
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A year later, the Samsung S8 lost 58% of its value.
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The Google Pixel XL, 82, and the OnePlus One 94%.
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Meanwhile, the iPhone 8 still lost only 45.
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That’s a difference of hundreds of dollars.
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And that’s before the record-setting iPhone X.
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In September 2018, only a week before the XS was set to be announced, the X was still
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worth $679.
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It lost only 32% of its value.
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Taking this into account, we can calculate a rough Total Cost of Ownership.
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A thousand dollars upfront, minus 679 for selling it a year later, gives us a real cost
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of $320.
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That’s $26 a month to always have the latest and greatest.
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Now, to be fair, sticker price does matter.
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If next year’s iPhone cost $20,000, and sells 12 months later for $19,900, it would
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be a bit disingenuous to call it a $100 phone.
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But, of course, resale value is still very important.
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And here’s why: Because used iPhones are now worth more, more people are selling them.
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Higher supply.
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Meanwhile, more people want the new design but don’t necessarily want to spend a whole
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month’s rent.
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Higher demand.
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The result: a huge, thriving, secondary market.
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Amazon and eBay are flooded with iPhone X’s.
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Which means the new phone has to compete with its still-pretty-good last generation.
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In other words, Apple is, increasingly, competing with itself.
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And the better today’s iPhone, the harder it’ll be to compete against, used, next
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year.
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Now, if you’re an investor, this all sounds pretty bad.
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Like, sound-the-alarms bad.
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Remember, the iPhone alone accounts for 60% its revenue.
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Any other company would fight this tooth and nail.
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So, what’s Apple doing?
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Not only are they not fighting it, they’re actually embracing it, making the iPhone last
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even longer.
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Instead of buying a whole new phone because you can’t get 3 hours on a charge, they’ve
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made it easier than ever to just replace the battery.
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And while Android phones often receive only two years of software updates, iOS 12 runs
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on all these devices, going all the way back to the 2013 iPhone 5s and the first iPad Air.
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Even better, it actually speeds up your phone, it’s no longer a tradeoff of slow-as-molasses
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for new features.
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Or, let’s be real, pressing “Update” so it’ll stop bothering you.
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All of this is awesome for you and I, but isn’t it a terrible business idea?
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Not necessarily.
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Unless you buy from Apple.com, second-hand phones don’t directly put any money in its
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pockets, but Apple has other ways of making a profit.
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New or used, you still buy apps, You still subscribe to Apple Music, Apple Video, iCloud,
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and so on.
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The iPhone is a gateway to things like the iPad, Apple Watch, and AirPods.
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Even if you buy none of these things, you’re still useful to Apple.
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Google, for example, pays an estimated $9 billion a year just to be your default search
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engine.
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Nine BILLION.
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That’s the GDP of Haiti for one switch to be flipped.
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User base means control and control, ultimately, means money.
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In other words, things like services can make up for lost sales.
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It’s sort-of the in-app purchase model applied to the iPhone as a whole.
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In the long term, Apple needs to move its focus away from the iPhone and towards new
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platforms entirely.
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Augmented reality glasses are the future.
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As we saw in 2018, this transition won’t be easy.
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But it’s the best, and really only path forward.
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Because, the truth is, what’s happening now is normal.
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Everything before was an anomaly.
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A very profitable one.
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An easy one for companies to get used to.
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But, still, an anomaly.
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From 2007 until fairly recently, the stars were perfectly aligned - technology was moving
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incredibly quickly but still always left enough to be desired for next year.
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The smartphone was in its growth period.
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But the average people buying a new phone every year or two just isn’t sustainable.
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Not economically.
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And not environmentally.
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Phones should last years and years, go through two or even three owners, and then, gracefully,
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be recycled.
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The future is one where a few of us buy the latest phone, take good care of it, and then
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give it back to Apple, or sell it second-hand.
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The problem is, selling your phone is, kinda the worst.
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How do you know when to sell?
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And for how much?
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So it ends up just sitting in a drawer somewhere.
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Dave, over on Here’s the Bad Version has an idea for a solution: An app.
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You’d scan your phone when you buy it, tell it how often you wanna upgrade, and then it
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sends you a notification when it’s the best time to sell.
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I’m 100% serious when I say I think this could be a multi-million dollar startup, someone
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just needs to program it.
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You could design the app to make predictions about how the value of your phone might change
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in the future, for example, with the machine learning course on Brilliant, which teaches
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you, step by step, intuitively, with its computer science and math courses.
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Their Computer Science Algorithms course will teach you the concepts behind how you might
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design the app to scan the iPhone’s barcode and then generate an eBay listing when the
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user is ready.
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In my programming classes, I noticed that I learned a lot faster when I was actually
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making something versus when I was just studying arbitrarily.
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Plus, it’s just more fun to make something.
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Brilliant thinks the same way - instead of “Here’s this new concept, now just store
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it in the back of your head”, its Daily Problems give you a real, interesting problem
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to solve using your new skills.
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Use the link in the description to sign up for free and get started today.
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The first 200 people to do so will also get 20% off the annual premium subscription so
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you can view all the Daily Problems and take all their problem-solving courses.
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And after you sign up, don’t forget to go watch Dave’s video.