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HVAC Home Warranty Work: How to sign up and reasons why Free Customers and little Competition - YouTube
Channel: I HVAC
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hey guys ren pavitch hvacr tech uh decided to聽
make another video uh real quick uh basically聽聽
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for the new business owners or maybe a business聽
owner that's been in business a while struggling聽聽
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between the slow times and how to pick up聽
customers so let's get started think about it聽聽
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one thing that i always got to remember聽
just because our home warranty company聽聽
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customer today does not mean they're going to be聽
a home warranty customer forever when their stuff聽聽
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breaks down in the future and they had a good聽
experience with me or my my technicians they're聽聽
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going to come back to me you know people typically聽
are loyal to people that give them good service so聽聽
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i'm going to treat every customer the same whether聽
they're retail customer a home warranty customer聽聽
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it don't matter because i know i'm in it for the聽
long play the long play is to win that customer聽聽
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for as long as i'm in business and that's how you聽
build values by building building customer bases聽聽
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maintenance agreements and things like that and聽
that was that was how how when i decided after聽聽
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being a business for five and a half years聽
to turn around and walk away and cash out聽聽
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and i could actually sell something because聽
i had a customer base so you know whether聽聽
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you're looking to stay in business 30 years聽
or you want to exit like i didn't cash out聽聽
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always treat your customers聽
good no matter where they're at聽聽
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because they'll come back to you okay guys i'm聽
going to talk about signing up for home warranty聽聽
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companies a lot of guys maybe were confused聽
or you know weren't sure how to do that um聽聽
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so i'm going to go kind of step by step here聽
give you some information real simple and easy聽聽
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it's not as hard as you think if your business is聽
slow let's say you're a one-man shop like i was聽聽
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um i'm going to recommend when you're not busy聽
doing the work out in the field generating revenue聽聽
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you're back in your office building your business聽
because that's what it takes to be successful聽聽
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so when there's not work in the聽
field there's work in the office
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okay guys back to this home聽
warranty um so home warranty reviews聽聽
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you can kind of scroll down聽
here at the bottom of this聽聽
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and depending on where you're at what聽
state you live in or do service work聽聽
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in click on that state and it'll show you home聽
warranties by state so let's say i'm in indiana聽聽
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let's see what that does for us i'm going聽
to take this picture down real quick
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so it's going to tell me
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what warranties are available or聽
warranty companies that service my state聽聽
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and depending on where you're at will determine聽
who you sign up with so enough with that
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okay next thing i'm going to show you is聽
okay so great we found them so the next聽聽
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thing we're going to do is we're going聽
to either click on a link inside there
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and i i'm going to choose american home聽
shield and i'll pull that up here real quick
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so on this other screen here it says uh right聽
here contractor application you click on that
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okay guys um it took me a few seconds and i聽聽
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want to bore you but i had to聽
kind of just navigate here um
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but with american home shield you聽
just got to call this 800 number聽聽
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and then you gotta you know fill out their vendor聽
package like we talked about in another video聽聽
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and they have a number specifically for hvac聽
contractors you know if you're a plumber you聽聽
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could do that one as well um pretty simple聽
a lot of benefits a lot of benefits to uh
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you know being involved with聽
home warranty companies is it is聽聽
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easy as just a regular retail聽
customer no do they pay yes um聽聽
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you know they do a lot of they do a lot of聽
work and typically these customers are going聽聽
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to call more often than a regular customer from聽
my experience could be different where you're at聽聽
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but they're going to call when that furnace or聽
air conditioner makes the the slightest issue聽聽
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and a lot of times they're looking for聽
a replacement from the home warranty聽聽
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company which they may not qualify for聽
but you could try and um maybe get them to聽聽
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take a buy out on their contract and sell them聽
one at retail or maybe even discount a little bit聽聽
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now the reason i did home warranty work聽
because let's say it's like a wednesday聽聽
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and i've got guys working for me or even聽
when i was just by myself and i didn't聽聽
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have anything to do but i could go out there and聽
make 1200 bucks and put a furnace in for the day聽聽
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and i didn't have anything else to聽
do guess what i'm doing putting in a聽聽
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furnace because i'm going to make 1200 bucks on聽
a wednesday so that's that's my recommendation
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on that one same thing 210 home buyers聽
i'm going to pull that one up right here
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you can right here become a 210 home聽
buyer service contract click on the form聽聽
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see what happens you just聽
fill it out and you submit it聽聽
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um it's pretty simple that was a pretty good聽
company they paid pretty quickly um let's see here聽聽
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landmark uh home warranty company they look like a聽
big one and i guess amazon's one as well i wasn't聽聽
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familiar with them but if i lost my job today and聽
it was between not working i'm signing up and i'm聽聽
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going to sign up with them all because i'm going聽
to go out there and win customers put stickers on聽聽
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and i'm going to make some money now i know聽
guys up detroit they're doing over a million聽聽
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plus a year in home warranty work they're killing聽
it you know the guys that are bitching about it i聽聽
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mean yeah there's there's some leg work involved聽
on the billing part but if you get with the聽聽
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good ones they're paying direct deposit a couple聽
days but you know you just go on there click the聽聽
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application let's see what this one takes us聽
real simple company name contact contact number聽聽
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what service you know just聽
directs you to your email
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so i hope that really helps you um on what聽
to do with the home warranty it's not as聽聽
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hard as you think you can make some money聽
on it if you like we're just a one-man shop聽聽
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and you were signed up with like聽
three or four home warranty companies聽聽
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you could do the math on it let's say you're gonna聽
be busy because you're going to upgrade some of聽聽
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these people like hey i need to do maintenance聽
before we do the service repair otherwise they're聽聽
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not going to cover it because it's not going to be聽
covered due to the lack of maintenance so you're聽聽
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going to hit them for a tune-up right off the聽
bat you know whatever you charge 79 89 100 bucks聽聽
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because they want they want whatever is wrong聽
with that furnace or this recovered heat pump so聽聽
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you could realistically depending on the area聽
you live in the households and stuff like that聽聽
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like in my area i could probably聽
sign up with three or four of these聽聽
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and i was the number one provider for american聽
home shield when i was in business so i was聽聽
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getting like an extra 800 service calls聽
a year and a lot of those people will buy聽聽
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furnaces even if they're not covered by the聽
home warranty they'll buy complete systems聽聽
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i would say realistically conservatively somewhere聽
between an extra 150 and 400 000 i think we're聽聽
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doing about four or 450 right before i sold聽
my business but i was aggressive i did a lot聽聽
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of retail work i didn't do any like property聽
management work wasn't very big in commercial聽聽
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but like if you were a one-man shop you could聽
easily make let's let's let's do the math you聽聽
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could make 150 if you focus primarily on this聽
and then pick up some word of mouth customers by聽聽
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doing a real good job for these customers is it聽
the easiest work no but you know when you're in聽聽
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business you got to buy customers and if they're聽
going to give you some free ones to practice on聽聽
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take advantage of it doesn't cost you anything you聽
already got a license you already got insurance聽聽
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let's get signed up with them let's make some聽
money that's what this is all about right so
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the information on this home warranty that聽
i'm gonna share with you this isn't like make聽聽
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believe land this is what i actually did uh when聽
i was in business and i was just starting out so聽聽
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is it frustrating sometimes trying to figure all聽
this stuff out i mean you could be the best tech聽聽
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best installer some of the some of the times this聽
office work and this accounting and licensing聽聽
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that's just harder for me to figure out than聽
fixing a furnace that's the easy part so聽聽
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stick with it this isn't make believe聽
this is something i actually did聽聽
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when i was trying to grow my business from聽
nothing to something before i sold it so聽聽
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um you know this is this is the real world聽
this isn't you know just a good idea this聽聽
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is something that i actually did so i hope聽
you get some benefits out of it and i hope聽聽
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it helps you grow maybe your business to聽
or take your business to the next level聽聽
[592]
one thing that i always got to remember聽
just because our home warranty company聽聽
[595]
customer today does not mean they're going to be聽
home warranty customer forever when their stuff聽聽
[599]
breaks down in the future and they had a good聽
experience with me or my my technicians they're聽聽
[605]
going to come back to me you know people typically聽
are loyal to people that give them good service so聽聽
[611]
i'm going to treat every customer the same whether聽
they're a retail customer a home warranty customer聽聽
[617]
it don't matter because i know that i'm in聽
it for the long play the long play is to win聽聽
[624]
that customer for as long as i'm in business and聽
that's how you build values by building building聽聽
[629]
customer bases maintenance agreements and things聽
like that and that was that was how how when i聽聽
[634]
decided after being a business for five and a half聽
years to turn around and walk away and cash out聽聽
[640]
and i could actually sell something because聽
i had a customer base so you know whether聽聽
[644]
you're looking to stay in business 30 years聽
or you want to exit like i didn't cash out聽聽
[650]
always treat your customers good no matter where聽
they're at because they'll come back to you
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one of the things about home warranty companies聽
i always heard a lot oh man you can't make no聽聽
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money with them well i did oh they're聽
a lot of work they don't like to pay聽聽
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customers a bs they don't like to fix nothing聽
they're all looking for something for free聽聽
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yeah some of that could be true but if you know聽
how to play the game you can make a lot of money聽聽
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i love listening to people [ __ ] about it聽
because that just means more customers for me and聽聽
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when i was a business named games get more聽
customers so if you i appreciate you guys聽聽
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watching this video give me a thumbs up like share聽
um you know i'm sharing my business experience聽聽
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i'm not you know i just seen something on youtube聽
today where a guy is hypothetically going to like聽聽
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start back in business and do a series on it and聽
you know i don't know where that's at wonderland聽聽
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or something because last time i checked anybody聽
that was in business if you were like me i was聽聽
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kind of nervous and i had to produce i had to聽
make money i had bills to pay miles to feed聽聽
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i didn't i couldn't just kind of do it聽
as a hobby so i'm out there i talked to聽聽
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john from lockport he just opened his business聽
two weeks was laid off from another contractor聽聽
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and i mentioned the same technique to him and uh聽
it's free customers guys this is the best work聽聽
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though but until you're that established聽
30-year contractor that's got you know聽聽
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thousands and thousands of maintenance聽
agreements where customers are聽聽
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on their second and third change out聽
from you it's how you get started because聽聽
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mo most guys are lazy in business um that i've聽
i've ran across that they think they're too proud聽聽
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to do this customer wanted me to sweep the floor聽
i'm sweeping the floor i don't care i'm not i'm聽聽
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not above doing about just about anything for a聽
customer so you know put the ego to the side i聽聽
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mean would you rather be rich or you'd rather be聽
right you know this is some work you're going to聽聽
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put in long hours figuring out their systems and聽
how to invoice them but they're free customers uh聽聽
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the alternative is you could do like i was doing聽
towards the end when i sold my business to spend聽聽
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sixty thousand dollars a year and have the phone聽
ringing but then even then when you spend the 60聽聽
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000 sometimes the phone stops ringing what do you聽
do you know home warranty work so this is just聽聽
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another avenue i appreciate all the feedback聽
and the phone calls i've received recently聽聽
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uh if you want to talk to me personally about聽
where you're at business i'd love to hear about it聽聽
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love to encourage you i'm not selling you nothing聽
i'm just trying to you know help you and share聽聽
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the little bit of information that i have聽
so thanks again scott guys and good luck
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