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Data backup, data recovery and business continuity planning - YouTube
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[1]
Hello, I’m Rachael Ruble
[2]
with FiberLine Communications.
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Thank you for joining us
[6]
for the latest in our series
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on the advantages of cloud computing.
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This week we will discuss the cloud computing
advantage of,
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automated data backup, recovery,
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and business continuity!
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Does your business have an IT backup,
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recovery and business continuity plan in place?
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Is it a plan that will keep your business
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from shutting down if you have an extended
IT failure?
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Could your company survive
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if you permanently lost all of the data on
your servers?
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Have you assessed
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how much would it cost your business
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if you lost all computer services
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for 10 or more days?
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Do you have a clear understanding
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of the difference between data backup,
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disaster recovery and a business continuity
plan?
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Today we will discuss the answers to these
questions.
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Virtually every business creates,
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moves, and stores data.
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However a good share of these companies
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do not protect or backup their data,
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and many do not have a proactive plan
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for restoring their data
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and IT systems in a manner that prevents
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a major disruption in business continuity.
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IT is heavily integrated
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into all aspects of your business.
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Without the use of your IT services,
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the functionality of your business
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would undoubtedly grind to a halt.
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There are important differences
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between data backup,
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disaster recovery, and business continuity.
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There are several ways
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that you can back up your data.
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These include methods as archaic as on premise
tape drives.
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Or, off premise storage options like Mozy
or Carbonite.
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One major weakness of on premise data backup
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is that if your building is damaged or destroyed,
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you will probably lose your backed up data.
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Mozy and Carbonite store your backed up data
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at off premise locations,
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so that if your building is destroyed,
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you will continue to have access to your stored
data.
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A major weakness of Mozy and Carbonite,
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however, is that they are consumer grade options.
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As we will discuss in detail later,
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consumer grade data backup is not ideal
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for system restoration, and/or business continuity.
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Unfortunately,
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businesses that often do a good job of data
backup;
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have not planned for what happens,
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for example, if your servers get destroyed
or stolen.
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Your data may be backed up,
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but where are you going to put it?
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How long will it take for your company
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to acquire and set up new servers,
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load your operating system,
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load your application software,
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then reacquire all of the backed up data
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from off-premise storage?
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It can take between one and two weeks
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to obtain a terabyte of backed up data
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from Mozy or Carbonite.
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Imagine if you have a server
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that you have been faithfully backing up for
5 years.
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One day, that server crashes.
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Your plan might be to simply place
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the backed up image of your data on another
server.
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Unfortunately, this often does not work,
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because that image will be seeking
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the same hardware and embedded drivers
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that are unique to the server that crashed.
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Being five years old,
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that server is now obsolete,
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replaced by newer technology,
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and no longer offered.
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What is happening to your business, and your
customers,
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while you may be spending days, or weeks,
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attempting to find solutions this challenge?
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Business continuity is the ability
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to continue to operate your company without
interruption.
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The leading causes of disruption
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in business continuity include,
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but are not limited to:
Data loss
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data loss often originates due to human error.
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Software corruption,
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this is often caused by failed backups
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Hardware malfunctions,
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often caused by human error,
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electrical failure,
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or power spikes.
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Inability to access,
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could be caused by snow storms or floods.
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There are many other possibilities
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that could result in an IT disaster
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and disrupt business continuity.
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Businesses across the US experience these
disasters daily.
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Examples can include something simple like
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the plumbing of your building
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floods the floors above your server room,
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taking out all of your servers.
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Or, a virus that wipes out all of your software
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and destroys your data.
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Fires totally destroy many businesses every
day.
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And natural disasters like hurricanes Katrina
and Sandy
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have each destroyed tens of thousands of businesses
in one day.
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How much damage will it do to your business
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to be completely down for weeks?
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How much will it cost to have your employees
sitting idle
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for this much time?
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Will your customers wait for you?
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Most will not.
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Many will seek to have their needs met
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in a timely fashion by your competitors;
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a good share of these customers will be lost
permanently.
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45% of all businesses
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that experience 10 or more days
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ever recover, and usually go bankrupt.
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Cloud computing provides automatic data,
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application, and system backup, stored in
multiple locations.
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With cloud computing, following the worst
of natural disasters,
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your business can continue critical
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business processes such as CRM, financial
like Quickbooks,
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inventory, email, and voice (telephone service)
within minutes
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.
For example, if the worst possible disaster,
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like hurricane Sandy,
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hits your location on the east coast,
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the computing systems of your business
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could be fully operational within minutes
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by retrieving duplicate systems with virtual
servers,
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application software and data
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which have all been backed up in real time,
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from data centers located on the west coast.
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Cloud providers can offer preventive measures
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that most business owners cannot afford to
implement themselves,
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because the cost is too high.
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SAS-70 or SSAE-16 enterprise grade data centers
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that cloud providers use for backup,
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are often deliberately built
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at locations that experience fewer natural
disasters,
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and located where they can tap into redundant
sources of bandwidth,
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provided by varied transport modes,
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and multiple carriers, so that if one bandwidth
source goes down,
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automatic failover systems provide access
to bandwidth
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alternatives in real-time.
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Cloud providers can afford to utilize
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the most robust security tools
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that include multiple layers of logical and
physical security
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including biometrics.
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T
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his prevents unauthorized use of data and
theft.
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Cloud providers are also able to utilize
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state-of-the-art Uninterrupted Power Supplies
(UPS)
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power back up, and top of the line backup
power generators.
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With cloud computing,
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you get service level agreements (SLAs)
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that can provide a written guarantee
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that key components of your IT system
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will be back up and running within two hours
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of a disaster.
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With cloud computing,
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your business continuity
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can continue or resume within hours,
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rather than days, weeks, or months.
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If your building is totally destroyed,
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or you cannot obtain access to it,
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you and your employees you can use laptops
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or mobile devices such as tablets
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or smartphones,
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to resume critical operations,
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such as customer service,
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from any remote location
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where internet service is available,
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within minutes of the disaster.
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If your company has been utilizing
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cloud based hosted PBX for telephone
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service during the normal course of operations,
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you and your employees
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can actually take your IP phones with you
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when evacuating for the disaster,
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and resume normal telephone communications
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from anywhere in the world
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where they can obtain internet access.
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All telephone features such as voicemail,
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call forwarding, conference calling, etc,
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will remain fully functional.
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If your company uses virtual desktops,
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another great offering of cloud computing,
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you and your employees
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will have full functionality
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of the most recent Windows operating system,
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from any mobile device,
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at any evacuated location that has internet.
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Thanks to “national defense level encryption”,
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offered with cloud computing,
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and the fact that none of your company’s
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vital data will actually be stored on the
mobile device,
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but instead is stored on a secure server
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located at a secure location,
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your mobile devise will simply serve as a
portal
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to your secure network.
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Use of virtual desktops on portable devices
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is often more secure
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than the security systems you use at your
business location.
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By utilizing cloud computing,
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regardless of where you and your employees
evacuate to,
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you will sound and appear to your customers
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like you are still sitting in the office
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you evacuated from,
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with the full functionality of that office,
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even if you are sitting in an internet café,
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enjoying a cup of coffee while you are working.
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With a good disaster recovery and continuity
plan,
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your business will not need to experience
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significant down time while your permanent
IT system
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is being restored.
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Customers can be assisted immediately.
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There will be no loss of valuable data.
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Thank you for joining us for this discussion.
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If you have questions,
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or if you would like a free consultation
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with one of our certified engineers,
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please give us a call,
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or use the contact form on our website.
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A link to our website is located
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immediately below this video.
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If you would like to watch other videos
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which address related topics,
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please click on one of these green links.
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Or, click the link to our website,
[594]
directly beneath this video
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to use our patented real-time pricing tool.
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This pricing tool is easy to use,
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and there is no obligation.
[604]
Our pricing tool will assist you
[606]
in checking prices and availability,
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for any business telecom service for your
business location,
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including:
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T1, Ethernet, Fiber, Voice, VOIP, larger circuits
like DS3,
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Fast E or Gig E, or networking between business
locations,
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for any location in the United States, or,
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international networks,
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please visit our website at www.Fiberlinecommunications.com.
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I’m Jody Ellen,
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the Director of Training here at FiberLine
Communications.
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Thank you for joining us today for this training
session.
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