馃攳
How did Toyota beat FORD & GM using its GENIUS Supply Chain Model? - YouTube
Channel: Think School
[0]
Hi everybody. Toyota is one of the most聽
extraordinary companies in the world.聽聽
[4]
And the attribute that makes it聽
so incredible is the fact that,聽聽
[8]
Toyota is a company that literally had every聽
possible obstacle for failure. First of all,聽聽
[13]
Japan being such a small country had very less聽
natural resources and very less population.聽聽
[18]
Therefore, both raw material and labour were聽
extremely costly. In addition to that, Japan is聽聽
[24]
a land of natural disasters where earthquake and聽
tsunami are frequent, and could destroy your plant聽聽
[29]
within a minute. Thirdly, when Toyota was just聽
two years into business, WorldWar2 happened where聽聽
[35]
bombs were dropping from the sky. And during聽
such a time, let alone business, even survival聽聽
[41]
was a very big deal. On top of that, after the聽
Hiroshima Nagasaki bombing and the World War 2,聽聽
[47]
Japan's economy was in complete ruins. And lastly,聽
with all these odds against them, they were in聽聽
[53]
direct competition with the giants of the United聽
States, like General Motors and Ford motors.聽聽
[59]
And yet, in spite of these obstacles, Toyota has聽
emerged as one of the most successful automobile聽聽
[64]
companies in the world. In fact, in 2008, it even聽
became the largest car manufacturer in the world.聽聽
[70]
In 2016, Toyota's market capitalization was more聽
than Ford, General Motors and Honda combined.聽聽
[78]
Now, this begs the question, how did Toyota聽
become such a successful company amidst such聽聽
[82]
terrible market conditions? What exactly was聽
their business strategy? And more importantly,聽聽
[87]
what can we learn from this incredible case聽
study? Before we move on, I want to introduce聽聽
[92]
you to a wonderful language app called Duolingo.聽
Duolingo is an app wherein you can learn more than聽聽
[97]
40 languages for free. Now, this obviously聽
includes English but that's not why it is the top聽聽
[103]
10 free learning app in the Play Store. Duolingo聽
is extremely popular because they have gamified聽聽
[109]
the entire process of learning any language. For聽
example, while making this video, I was kind of聽聽
[115]
fidgeting around the application to see if I could聽
learn some Japanese words. And trust me guys,聽聽
[121]
it's surprisingly fun and surprisingly easy. So聽
if you're someone who wants to learn a foreign聽聽
[126]
language like German or Japanese for university聽
purposes, or even for your professional agenda,聽聽
[132]
I would highly recommend you to use this聽
application because it's both fun and free. So聽聽
[137]
if you want to learn a foreign language, download聽
the application from the link in the description,聽聽
[141]
and let me know how is your experience聽
being with learning a foreign language.聽聽
[145]
This is a story that dates back to 1950 Japan,聽
now it's already been 13 years since Toyota聽聽
[150]
has been founded, and Japan was in complete聽
ruins after the World War 2. During the war,聽聽
[155]
Toyota barely survived by pivoting between聽
making trucks and cars for the military needs.聽聽
[160]
The condition of the company was so bad that even聽
after 13 years of efforts, while Toyota motors聽聽
[166]
produced just 11,000 automobiles in the entire聽
year. On the other side, Ford motors produced聽聽
[172]
more than 1 million automobiles in the exact same聽
year. And this massive disparity in production聽聽
[179]
prompted Toyota top manager EG Toyota and several聽
of his engineers, to visit the Ford rouge plant,聽聽
[185]
in an attempt to learn how do they exactly聽
improve their manufacturing processes.聽聽
[190]
But after this visit, they realised, that simply聽
copying and improving the rouge system would聽聽
[195]
not really work in Japan. Why? Because Toyota聽
was in a very, very poor financial condition.聽聽
[202]
On top of that, Japan was just recovering聽
from the ill effects of the World War,聽聽
[206]
which left the country starving for both capital聽
and foreign exchange. Therefore, Toyota could not聽聽
[213]
buy the latest western production that was needed聽
to improve the production efficiency and to scale聽聽
[218]
up the production. So practically speaking,聽
there was no way Toyota could compete with聽聽
[222]
the American companies in two of the most crucial聽
aspects of manufacturing and that are capital and聽聽
[229]
machinery. Now during such a time any ordinary聽
engineer would give up and declare that there is聽聽
[234]
no way he could compete with the Americans. But聽
EG Toyota was no ordinary engineer. In spite of聽聽
[241]
knowing that all odds were against him, he and聽
his team work day in and day out to understand聽聽
[246]
how could they build a competitive system against聽
the American manufacturers. And that is when they聽聽
[251]
realised that, although they could not compete聽
with the Americans with capital and machinery,聽聽
[256]
there was one very crucial aspect that they聽
could beat the Americans with and that aspect聽聽
[261]
was nothing but efficiency. So he came up with the聽
idea of something called the lean manufacturing聽聽
[267]
system. To tell you about it, EG Toyota understood聽
that the standard method of operation of the US聽聽
[272]
manufacturers was that, they first forecasted the聽
demand up to a certain extent, and then placed聽聽
[277]
bulk orders so that they can save up on the聽
cost of machine parts and raw materials.聽聽
[282]
So if there are three colours of cars that needed聽
to be sold red, black and grey, the company will聽聽
[287]
produce 200 red cars, 500 black cars and 300 grey聽
cars and these cars will be ready to be delivered,聽聽
[294]
but will be stored in the inventory until the聽
order comes up. And as soon as the customer
[299]
places the order, they are immediately聽
moved out and delivered to the customer.聽聽
[303]
But in this process, the Toyota team identified聽
that there is a major problem that in turn led to聽聽
[308]
a series of four major inefficiencies. And聽
the fixing of these inefficiencies is what聽聽
[314]
turned Toyota into a billion dollar company.聽
In fact, it did not just change the way the聽聽
[320]
automobile industry worked, it changed the聽
way the entire world's supply chain worked.聽聽
[325]
The question is, what were these inefficiencies聽
and how did the Toyota team fix it? Number one,聽聽
[332]
the Toyota team realised that when the demand聽
forecasting happened in the United States, the聽聽
[336]
production always used to produce cars in surplus聽
and never in deficit. Therefore, more often than聽聽
[343]
not, it lead to excessive resource allocation.聽
This meant that unnecessary people were hired,聽聽
[348]
more equipments were purchased and more materials聽
and products were stocked up in the inventory. And聽聽
[353]
this in turn, led to an increase in the overall聽
cash costs without adding any value. Secondly,聽聽
[359]
the presence of unnecessary people, equipment and聽
materials automatically lead to overproduction.聽聽
[365]
And then overproduction further lead to聽
the third type of waste, which is excessive聽聽
[370]
inventory of the final products. In this case,聽
if there are 1000 cars that are overproduced,聽聽
[377]
that is a huge amount of land that is being聽
utilised, leading to very high maintenance costs,聽聽
[382]
labour costs and transportation cost. And聽
lastly, when all these ways come together,聽聽
[388]
it leads to the fourth type of waste which is聽
unnecessary capital investment. For example,聽聽
[394]
if 1000 crore loan has been taken out,聽
and if it is utilised in overproduction,聽聽
[398]
Do you realise it's going to stack up a crazy聽
amount of interest cost lead into very high cost聽聽
[404]
with zero return on investment. And this further聽
leads to more administrative costs, depreciation聽聽
[409]
cost, etc. Now, on the outset, it looks like聽
a lot of things need to be changed, right.聽聽
[414]
But when the team of Toyota actually understood聽
the root cause of this problem, it was all about聽聽
[419]
just one thing. Forecasting of demand lead to聽
excessive inventory, which in turn led to a chain聽聽
[426]
effect resulting into the four types of waste. So聽
you know what, Toyota decided to eliminate two of聽聽
[433]
the most fundamental elements of the supply chain聽
and that are inventory and demand forecast. Yes,聽聽
[439]
you heard that right. Toyota built a supply chain聽
where there was no demand forecasting and zero聽聽
[444]
inventory. And this is how Ladies and gentlemen,聽
the world class just-in-time system was born. And聽聽
[451]
this system revolutionised not just the automobile聽
industry, but also became the world standard for聽聽
[456]
supply chain management in every field you can聽
think about, and this is how it worked out.聽聽
[462]
Instead of having the cars manufactured and stored聽
into the inventory, the cars used to be available聽聽
[466]
for the customers in the pamphlets, and they used聽
to be available in the showroom. And only after聽聽
[471]
the customer placed the order, Toyota started聽
manufacturing the car. Now this on the outside聽聽
[477]
seems very simple, right? Well, here's what even聽
an oversimplified process of Toyota's production聽聽
[482]
look like. Once the ideation and booking dates聽
are finalised, the machinery and technology聽聽
[487]
are acquired in three months. After that, the聽
parts and components arrive in seven days of the聽聽
[493]
production centre. After the booking starts coming聽
from several dealers all across the country,聽聽
[499]
the production actually starts and the path start聽
moving to the assembly. Now, when this moment聽聽
[504]
happens, based on the demand, the exact same聽
number of parts are set to arrive every single聽聽
[510]
day. So, if 9871 components have been taken to聽
the assembly, the next day, only 9871 components聽聽
[518]
will arrive. And this happened not just for聽
one component, but the hundreds of components聽聽
[522]
that were being used for the assembly, this is聽
followed by assembly activities and finally,聽聽
[528]
the quality check is done. The vehicles that聽
are assembled arrive at the dispatch zone聽聽
[532]
and immediately, immediately they are shipped聽
to the dealers based on their respective聽聽
[537]
orders. And this entire process is set to happen聽
in five days as for the stated source in 2016.聽聽
[545]
Therefore, the entire supply chain of the company聽
starts functioning on the basis of demand and not聽聽
[552]
demand forecast. This is how the just-in-time聽
production of Toyota works wherein, even a single聽聽
[559]
delay can cause the company millions of dollars聽
in losses. And this insane precision gave Toyota聽聽
[566]
three incredible superpowers for the rest of the聽
competition. Number one, in case of less demand聽聽
[570]
or even if an earthquake shatters the plant聽
Toyota would incur only minimum damage because聽聽
[576]
they had less stock of components and close to聽
zero inventory. Furthermore, Toyota even asked聽聽
[582]
its suppliers to follow the just-in-time principle聽
for their systems, which again reduced the cost of聽聽
[588]
the overall supply chain without creating a聽
bottleneck for the suppliers. Secondly, all聽聽
[594]
four types of waste were eliminated resulting into聽
extreme cost cutting and this cost cutting turned聽聽
[599]
out to be is so amazing that even when other聽
companies applied JIT, they saw a 50% reduction聽聽
[605]
in their inventory itself, and a lead time聽
reduction of more than 80%, eventually resulting聽聽
[612]
into massive cost cutting and drastic increase聽
in profit margins. And lastly, in case of Toyota,聽聽
[618]
from 1955 onwards, Toyota's production started聽
shooting up, they made 22,786 vehicles in 1955,聽聽
[626]
46,417 in 1956, 70,856, in 1957 and by 1965, they聽
achieved a growth of almost 2,000%, producing聽聽
[636]
477,643 units in 1965. This is how by striking聽
a perfect balance between extreme efficiency聽聽
[644]
and extreme risk, Toyota and its engineers built聽
an iconic supply chain that turned them into the聽聽
[649]
largest and one of the most profitable automobile聽
companies in the world. Now, the question is,聽聽
[656]
as an entrepreneur, how can you apply the聽
just-in-time concept to your company? And what are聽聽
[660]
the lessons that we need to learn from a legend聽
like EG Toyota? Number one, adversity is always聽聽
[667]
the breeding ground of innovation. So if you聽
want to learn to build the most efficient system,聽聽
[673]
go back in history, and find scenarios where聽
people did not have the choice of inefficiency.聽聽
[679]
Because here's where you will see the most聽
remarkable innovations taking place that will聽聽
[683]
help you beat your competition. In this case, it聽
was the adversity of the Japanese, which enabled聽聽
[689]
Toyota to build a just-in-time system that helped聽
it beat the likes of Ford and General Motors.聽聽
[695]
Lesson number two, whenever you study the systems聽
of your competitors, or even your ideal companies,聽聽
[701]
never ever copy paste the same system to聽
solve your problems. Always look deeper,聽聽
[707]
and try and see how your constraints are different聽
from their constraints, and then choose every step聽聽
[712]
of execution very, very carefully. In this聽
case, instead of just being fascinated by聽聽
[717]
the just-in-time concept, I would urge you to look聽
deeper into the risk involved with the strategy,聽聽
[722]
which will kind of make you rethink if this聽
strategy is even worth it. And that is when聽聽
[726]
you will see that there are three more strategies聽
of Toyota that helped them survive along with the聽聽
[731]
JIT principle. And these principles are the Kanban聽
system, the Kaizen model and the Jidoka method.聽聽
[738]
I'll be addressing them in the upcoming episode.聽
But until then, please do a study about Toyota's聽聽
[743]
risk mitigation strategies during the 1997聽
Aisin Seiki fire and 2016 Kumamoto earthquake.聽聽
[750]
And you will see that Toyota's entire supply chain聽
got disrupted only because they used just-in-time,聽聽
[756]
but the way they reacted to it might have a very聽
important lesson for you to learn. And lastly,聽聽
[761]
to make this entire process easier for you,聽
I have attached three study materials and two聽聽
[765]
book recommendations for you. Number one is聽
the timeline of all of Toyota's innovations.聽聽
[770]
Number two, is a research paper on Toyota system,聽
which will help you understand the overall picture聽聽
[776]
of Toyota's systems. Now, although there are a few聽
statistical errors over there, I think the concept聽聽
[781]
has been covered very well in this paper. And聽
lastly, you will find a paper that explains the聽聽
[786]
flow analysis of the entire Toyota model. I'm also聽
attaching two book recommendations for you. Number聽聽
[792]
one is the Toyota way. And number two is actually聽
the second part of this bestseller, which will聽聽
[796]
actually help you apply the Toyota way to your聽
processes. So do have a look at them and do let聽聽
[802]
me know what you think about them in the comments聽
section. That's all from my side for today,聽聽
[806]
Guys. If you learn something valuable, please聽
make sure to hit the like button in order to make聽聽
[809]
YouTube Baba happy. And for more such insightful聽
business and political case studies, please聽聽
[814]
subscribe to our channel. Thank you so much for聽
watching. I will see you in the next one. Bye bye.
Most Recent Videos:
You can go back to the homepage right here: Homepage





