Google's congressional hearing highlights in 11 minutes - YouTube

Channel: CNET

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Our only witness today is Mr. Sundar Pichai
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Pichai is the chief executive officer of Google.
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Chairman Goodlatte ranking women adler
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distinguished members of the committee
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Thank you for the opportunity to be here today
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More than 90% of all internet searches take place on Google or its subsidiary
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YouTube and they are curating what we see
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Google, has long faced criticism for manipulating search results to censor conservatives.
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Conservative individuals and organizations have had their pro Trump
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Content tagged as hate speech or had their content reduced in search results
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So what are you going to improve that situation?
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Congressman thanks for the question. If I may
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Some of the studies you mentioned we have investigated those there are there are other studies which have looked at it we have found
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issues with the methodology and the sample size and so on. But let me step back and say
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Providing users with high quality accurate and trusted information is sacrosanct to us
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It's what our principles are. And our business interests and natural long-term incentives are aligned with that
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We want to serve users everywhere and we need to earn their trust in doing so
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Ileana Murillo is Google's head of multicultural marketing.
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Does miss Murillo do good work?
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I'm not directly familiar with her work, but she's an employee of Google and you know
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We're proud of our employees. Your head of multicultural marketing
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Said you were pushing to get out the Latino vote paying for ride to the poll to the polls for the Latino vote
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Only in key states and you're saying that's not accurate
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Yes, that's right
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They be haven't found any evidence to substantiate you she just made it up out of thin air the day after the election I wrote
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This email to your top executives and it's not true
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Congressman. I'm happy to follow up, but I think the employees today do their own activities. We don't want to follow up
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I want the real answers right here in this committee
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As I said earlier, we've looked into it
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We didn't find you push to get out the key vote and and I would say the two most
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populous states for Latinos would be California and Texas
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Did you push to get out the Latino vote and pay for people to go to the poll in California in Texas?
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We as a company didn't have any effort to push out votes for any particular demographic that would be against our principles
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We participate in the civic process in a nonpartisan way and we think it's really important
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We do it that way. I
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I have an iPhone and
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If I move from here and go over there and sit with my Democrat friends, which will make them real nervous
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Does Google track my movement?
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Does Google, through this phone, know that I have moved here and moved over to the left?
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It's either yes or no
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not by default
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There may be a Google service which you've opted in to use. So Google knows that I am moving over there
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It's it's not a trick question. You know, you make a hundred million dollars a year
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You ought to be able to answer that question. Does Google know?
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Through this phone that I am moving over there and sitting next to Mr. Johnson, which would make him real nervous
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It's his question. It's yes or nope. I wouldn't be able to answer that
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I'm looking at yes say yes or no without knowing more details sir. I have a concern
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Concerning China
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In 2010 Google left the Chinese market place due to concerns over
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Hacking attacks censorship and how the Chinese government was possibly gaining access to data
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I'm interested in what has changed since 2010 and how working with the Chinese government to censor
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results are part of Google's core values. Do you understand my question?
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Congressman
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We right now there are no plans for us to launch a search product in China
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we are in general always looking to see how best it's part of our core mission and our principles to
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Try hard to provide users with information
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we
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Always have evidence based on every country we have operated in
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Us reaching out and giving uses to more information has a very positive impact and and we feel that
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Calling. But right now there are no plans to launch in China
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The extent that we ever
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You know approach a decision like that
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I will be fully transparent; including with policymakers here and engage in consult widely
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so anticipating what took place in 2016 happening again, and and this is specifically regarding
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What Russia did to foment racial tensions in the United States and
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Wanting to know how you are responding to that. Were they called for, you know fake protests?
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Either to get African Americans to turn out to protest something that was fake or to have white supremists
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Be ginned up to attack communities of color so specifically what is Google doing to respond to that?
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We mainly saw with respect to Russia
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Limited improper activity on our ad platforms but in general, you know
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We are not a social networking company across the products. We do it's an area
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we haven't done well as a company so we typically are in connecting groups of people and that's not how Google mainly works today and
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So we haven't seen that kind of activities on our platforms, but we are vigilant and you know
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I'm happy to share any findings which come through as we look into it more the operating environment in China
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has
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Deteriorated with respect to surveillance censorship and the like since Google first made the decision in 2010 to leave
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So I want to ask very specifically are any employees currently
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having product meetings on this Chinese project and
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if not when did those end?
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We have undertaken an internal effort. But right now there are no plans to launch a search service in China
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as I said earlier
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Are there any
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current discussions with any member of the Chinese government on launching this app
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Currently we are not in discussions around launching a search product in China
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Are there any current discussions with members of the Chinese government about this?
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You know, this effort currently is an internal effort and you know, I'm happy to
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consult as well as be transparent to the action
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We take, as steps towards launching a product in China.
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And who at Google is leading the dragonfly effort
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It's, you know our efforts around
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Building search, you know, it's undertaken by our search teams, but these are distributed efforts
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It's a limited effort internally currently
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Will you Mr. Pichai, rule out launching a tool for surveillance and censorship in China while you are CEO of Google?
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congressman I commit to
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engaging one of the things which is important to us as a company. We have a stated mission of providing users with information
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and so we always think it's in our duty to explore possibilities to give users access to information and
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You know, I have that commitment. But you know, as I said earlier on this will be very thoughtful and
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We will engage widely as we make progress
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this is now the fourth hearing in a series of ridiculous hearings on a free speech of Internet companies a
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significant portion this hearing was a waste of time because the First Amendment
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protects
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private individuals' and corporations' free speech rights, so I'm gonna search for
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Consequence Steve King i'ma hit the news tab
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The first article that pops up is from ABC news
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It says Steve King's racist immigration talk prompts calls for congressional censure
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That's a negative article, but you don't have a group of people from Google sitting here
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thinking and trying to modify search results every time Steve King comes up, because a negative article appears. That's not what's happening, right?
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We always operate for any query with the same set of principles
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We are trying to reflect what is currently you know
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If it is newsworthy what is currently being discussed about that phrase
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Thank you
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So, let me just conclude here by stating the obvious
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If you want positive search results do positive things if you don't want negative search results
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Don't do negative things. And to some of my colleagues here across the aisle, If you're getting bad press articles and bad search results
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Don't blame Google or Facebook or Twitter
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consider blaming yourself
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Did Google design a prototype for a search engine that would be used in China to censor content
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Congressman we have undertaken an internal effort
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Did you create a prototype that there was a report in the intercept that says a prototype for the censored search
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Engine was designed
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We have developed
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and explored what a search could look like if it were to be launched in a country like China and that's what we
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Explored and how many months was that project
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ongoing?
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We've had the project underway for a while and there have been other projects which we've undertaken for a while and we've never launched them
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- so we could be a constantly exploring... How many how many people were working on it?
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The estimates, you know
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the number of engineers and the project have varied over time at ten at one point
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We've had over a hundred people working on it. It's my understanding. Who makes the judgment calls
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regarding content moderation at Google
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Chairman it depends on the area. So for example if it's YouTube we have
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You know very clear teams which are responsible for
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YouTube content policies and... They identified whether is it possible for the
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customer to write to them and say "hey here's
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a concern I have" ? We give clear channels for content creators to
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You know to raise concerns back and we have clear avenues and and we also have had people who are responsible for these platforms
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Including content moderation appear here
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You know and I think they've consulted widely here too - thank you. Well you've gone for about
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three and a half hours and it's about what we predicted isn't it yesterday when we talked so
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we
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Thank you very much for your participation today. This concludes today's hearing and without objection
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All members will have five legislative days to submit written
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Question for the witness or additional materials for the record and with that this hearing is adjourned