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NEW Airbnb Host Cancellation Penalties & Rules!! (and what it means for your business) - YouTube
Channel: STR University
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hello youtube it's richard founder of
short-term rental secrets.com and
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Airbnb super host this video is a quick
update on the newest Airbnb cancellation
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policy and the implications for you as a
host and those of us that are super
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hosts so let's get into what the changes
are and let's get started with the
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assumption that you don't have instant
booked on and now you have to make a
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cancellation first off Airbnb is gonna
penalize you they're gonna take money
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out of your next pay if you've done it
with seven days or greater it's a $50
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penalty if you do it within a seven day
period or after the guest is there then
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it's $100 penalty so they're gonna hit
you where it hurts in the wallet
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the second strike against you is that
there will be an automated review that
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says that you cancelled in your timeline
so when people are looking at the
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reviews and all the wonderful things
Richard's a great host Richard is a
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super host I love the location then
smack right there in the middle is this
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reservation was cancelled now what that
does is it caused some pause and some
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lack of trust and some guests may look
at that and say I don't want a book at a
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place where I know that the host has
canceled in the past so that happens
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automatically if you cancel on the day
of the check-in or later then the guest
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has the opportunity to let the world
know sort of their thoughts on the
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cancellation and that's just not
something you ever want to do the fourth
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thing Airbnb does and this is really
intelligent from their perspective is
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since you had to cancel on the guests
and it's nothing to do with the guests
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and you're not being you know
discriminatory or anything like that
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clearly your calendar must be blocked
and you can't accept another reservation
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so when you go ahead and you cancel the
reservation just realize that you're not
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gonna make any income there for any
reason at all the dates are blocked if
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you get that one cancellation that's a
freebie and then you cancel a second
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time you lose the ability to be a super
host for up to a year and here's the
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killer if you cancel three times in
12-month period
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Airbnb reserves the right to cancel your
entire account but I happen to agree
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with Airbnb like if you've cancelled
three times you shouldn't be a super
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host clearly it's a side gig thing for
you clearly it's something that you do
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if it's convenient for you so I happen
to agree with them very strongly as much
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as I cherish and value and want all of
you to be a super host if you're
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canceling that frequently then you don't
deserve it
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to put things in perspective I think
I've cancelled once in almost three
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years of hosting and that was due to you
know mitigating circumstances like
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there's construction on my building or
say I forget exactly what it was but
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like cancellation is not something I've
ever done I don't ever want to do I
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wouldn't accept the the guests in the
first place if I didn't want them there
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but if you've accepted a guest it's your
duty your obligation to host them so
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take cancelation seriously so now that
I've scared you and Airbnb is scared us
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all here's the light at the end of the
rainbow there's a way around all of this
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and that's basically by turning instant
book on which is the point of their
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really onerous and harsh terms they want
instant book on you have the ability to
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cancel an unlimited number of
reservations if you're uncomfortable
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with the reservation for any reason or
no reason at all but you can't violate
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their anti discriminatory rules and I
think we all understand that I think
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that the point that they're trying to
enable host to say I have instant book
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on I'm uncomfortable with this
particular reservation like as soon as
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it got booked or you know shortly after
it got booked for whatever reason and
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cancel it it's not intended I don't
believe to have like all these
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reservations in your calendar and then
you decide that your grandmother's gonna
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come visit and you cancel on somebody so
what does this mean for all of us it
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basically means that we see the writing
on the wall
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instant book is the wave of the future
if you're not prepared to do it today
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get prepared get your like stuff your
ducks in a row because it's going to
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happen they're encouraging us to do it
it's a smart thing to do right now with
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the free option that we discuss so
that's it I hope you found the video
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helpful please go ahead and like it I'd
love to hear your comments and your
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experiences on cancelations wine have
you cancelled why have you cancelled
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what's happened with the guests
and I hope we get very little in terms
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of actual cancellations but I'm curious
you know we have thousands of people
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that subscribe to the channel and it's a
community so I want to see what your
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experiences are in the meantime go ahead
and subscribe for updates like this
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we're constantly making videos that I
think you're going to be helpful to you
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and your future is in there being equal
super haste and putting more money in
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their pockets so subscribe and I'll see
you soon
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